The Festive Hotel is located on Sentosa Island and only 3 minutes' walk from the nearest links to the public transport network. The attractions of Universal Studio and FestiveWalk are only a 5-minute walk and it is 5 minutes' drive to Imbiah Walk and 10 minutes on foot to The Merlion and Merlion Walk. It is just a leisurely stroll of around 10 minutes from VivoCity/the Harbour Front where guests will find restaurants and shops, and the nearest beach bars and Palawan Beach are a 10-minute drive. The hotel is a mere 10 minutes' drive from Singapore's Central Business District and 20 minutes' drive from the city centre and Orchard Road. It is easily accessible via reliable, convenient and extremely affordable modes of transportation such as buses, the MRT rail system (Harbour Front station), taxis and cars. Singapore Airport is 35 km away.

Established in 2010, this family fun hotel comprises a total of 387 rooms and is one of the 6 hotels linked to the first Integrated Resorts in Singapore. It is a contemporary haven for families and features child-friendly amenities, offering a relaxed and casual island experience. Facilities on offer to guests at this air-conditioned establishment include a lobby with a 24-hour reception and check-out service, a currency exchange facility, lift access, an auditorium and a casino. There is a caf, a bar, a pub and a restaurant and business travellers will appreciate the conference facilities and Internet access (for an additional fee). Guests may also take advantage of the room and laundry services (charges apply to both). There are about 3,500 parking spaces available in the East and West Zones (charges apply). Hotel guests can approach the Hotel Front Desk for complimentary parking coupons.

The guest rooms are designed to be family-oriented with child-friendly facilities. The Deluxe Family rooms offer a king bed, sofa bed and a special loft bed for children providing privacy for the parents. The Deluxe Twin rooms offer 2 single beds with a sofa bed that comfortably sleeps 2 chilldren. Room facilities include a direct dial telephone, satellite/cable TV, a radio, WLAN Internet access (charges apply), a safe and a minibar, tea and coffee making facilities and individually regulated air conditioning. All rooms come with a private bathroom with shower and hairdryer.

As part of the Integrated Resort, this hotel features 3 main attractions. Firstly, Universal Studios Singapore which offers more rides and attractions than Universal Studios Hollywood and Universal Studios Japan, then FestiveWalk - a world-class entertainment boulevard, and there is also the Marine Life Park which showcases the wonders of the sea and a casino. Golf enthusiasts can enjoy a round of their favourite game at the nearby Sentosa Golf Club, just a 10-minute walk from the hotel.

The hotel has a restaurant and guests can select their breakfast from a buffet from 7 am to 10.30 am. The evening meal is served la carte from 6 pm to 10.30 pm. The restaurant is not open for lunch.

The hotel has a 24-hour Reception counter. There are about 3,500 parking lots in the East and West Zone which are chargeable. Hotel guests could approach the Hotel Front Desk to issue complimentary parking coupons to their guests.